Building & Safety Services
Support for your building department when the workload outruns the counter.
How we approach it.
Building and safety departments rarely fall behind for lack of knowledge. They fall behind on capacity: one or two technicians handling intake, routing, the front counter, corrections, and fees at the same time. A vacancy, a leave, or a busy season puts the queue behind, and every application that stalls adds to the pile behind it.
We supplement your staff without adding a position to the budget. Applications get checked for completeness at intake, routed to planning and plan review without sitting, and tracked while they’re out, so nothing goes quiet for weeks. We stay on applicants for missing items, calculate and send fees, and carry files through to issuance.
What makes us a little different: we came to this work from operations consulting, not the other way around. So we don’t just fill the seat and work the queue — we document how your permit process actually runs, and hand that back to you. When our engagement ends, your department keeps the throughput and the documentation, not just the memory of being caught up.
What you walk away with
- Shorter time from application to issued permit
- Coverage through vacancies, leave, and seasonal spikes
- Consistent follow-up on corrections and outstanding items
- Clear reporting on volume, stage, and turnaround time
- A permit process better documented than when we arrived
Ready to talk building & safety services?
A first conversation costs nothing — and we'll tell you honestly whether we can help.